TERMS & CONDITIONS

Right of Admission Reserved

By confirming your reservation with us or any other booking site/agent, you accept the terms and conditions below:

Check-In / Check Out Timings & Policies:

Check-In: between 14:00 – 18:00
Check-Out: 10:00

Please pre-arrange with us check-ins after 18:00.

Breakfast:

Breakfast is served in the dining area upstairs everyday at the following times:

Monday – Friday: 07h30 – 09h00

Saturday – Sunday: 08h30 – 09h30

Public holidays: 08h30 – 09h30

The following breakfast options are available:

Eggs (sunny-side up, over easy, hard, scrambled, soft boiled, hard boiled), bacon (pork), sausage (pork), bread (white or brown), jams, butter and condiments, fruit, yoghurt, cereals (corn flakes, rice krispies, wheat-bix and all bran flakes), coffee, tea and juice.

Rates:

Rates are subject to change without prior notice; this will not affect current bookings.

Rates are per person per night sharing, single or triple occupancy.

50% deposit required on confirmation of reservation or 100% if under 30 days. (no payment booking will be released).

We offer Bed & Breakfast, Room Only or Self-Catering Rates.

We offer Double, Single, Triple, Corporate or Long Stay Rates upon guest’s request.

Cancellation Policy:

Flexible – 60 days:
The guest can cancel free of charge until 60 days before arrival. The guest will be charged 70% of the total price if they cancel in the 60 days before arrival.
The guest will be charged a prepayment of 70% of the total price after reservation.

Partially refundable – 60 days:
The guest will be charged 50% of the total price if they cancel after reservation and the total price if they cancel in the 60 days before arrival.
The guest will be charged a prepayment of 50% of the total price after reservation and the remaining amount in the 60 days before arrival.

Non-refundable
The guest will be charged the total price if they cancel at any time.
The guest will be charged a prepayment of the total price at any time.

Pets:

We regret we do not cater for pets.

Extras:

Laundry & Ironing service:

Wash, tumble dry and fold: R100.00 per load (Cash or Credit Card)

Ironing: R15 per item (Cash or Credit Card)

To be handed in to manager by 09h00.

Note we accept no responsible for any shrinkage or damage.